Orders get lost in translation
A shouted change or handwritten note can slow the whole table down.
THE RESTAURANT OPERATING SYSTEM
A better flow for every service.
From the first order to the final bill, SERVILO brings your floor, kitchen and cashier together in one connected system.
Built for cafés and restaurants · Designed for Arabic & English teams
SERVILOOverview•••
WELCOME BACK
● LiveService overview
Open orders12
In preparation08
Ready to serve04
Active tablesView all
◉Table 01Occupied
◉Table 02Ready
◉Table 03Occupied
◉Table 04Occupied
◉Table 05Occupied
◉Table 06Occupied
All stationsFoodDrinks
Table 04Chicken sandwich
● Preparing04ReadyReady to collect
Chicken sandwich
Table 2
Iced latte
Table 3
Today’s special
Table 4
Cold brew
Table 5
Open orders12
Ready to collect04
Average prep8 min
9:41
NEW ORDERTable 04
Add items
Iced latte120 EGP+
Chicken sandwich240 EGP+
Sparkling water45 EGP+
Send order
Illustrative product concepts
✳ONE CONNECTED WORKFLOW✳FOR EVERY SERVICE✳BUILT FOR YOUR TEAM
A familiar story?
Great hospitality shouldn’t depend on chasing an order.
Paper notes, repeated entries and missed handoffs add up when the room gets busy. Your team deserves a clearer way to work together.
The rush exposes the gaps
When the floor, kitchen and cashier work separately, every update takes more effort.
The full picture is hard to see
Managers need a clear view of what is happening, without asking every station.
One order, one shared flow
From table to kitchen to checkout.
Give each person the information they need, exactly where they work. SERVILO is designed to keep the whole team moving together.
- 01
Take the order
Your team captures the order at the table.
- 02
Send it to the right station
Food and drinks reach the kitchen and bar.
- 03
Keep everyone in sync
Track preparation, service and the live bill.
- 04
Close with clarity
Bring the check together and handle split bills.
Made for the way you work
A clear view for every role.
One connected workflow, shaped around the people who make service happen.
For the floor
Take orders at the table
A focused mobile view puts tables, menu items and order notes within reach.
See what needs attention
A shared preparation queue keeps each station focused on the next ticket.
Bring the bill together
Follow active orders and make checkout and split billing easier to manage.
SERVILOOverview•••
WELCOME BACK
● LiveService overview
Open orders12
In preparation08
Ready to serve04
Active tablesView all
◉Table 01Occupied
◉Table 02Ready
◉Table 03Occupied
◉Table 04Occupied
◉Table 05Occupied
◉Table 06Occupied
All stationsFoodDrinks
Table 04Chicken sandwich
● Preparing04ReadyReady to collect
Chicken sandwich
Table 2
Iced latte
Table 3
Today’s special
Table 4
Cold brew
Table 5
Open orders12
Ready to collect04
Average prep8 min
9:41
NEW ORDERTable 04
Add items
Iced latte120 EGP+
Chicken sandwich240 EGP+
Sparkling water45 EGP+
Send order
For the cashier
A clearer check, even when it is shared.
Keep items and totals together, with a simple concept for splitting the bill between guests.
Table 04 checkOpen
Iced latte × 2240
Chicken sandwich240
Sparkling water45
Total525 EGP
Split equally between 2 guests262.50 EGP
Illustrative product conceptsA workspace for every role
See service through your team’s eyes.
Switch roles and try a few everyday tasks. Changes stay connected as you move between the floor, preparation stations and checkout.
Waiter
Stay close to every table.
See available and occupied tables, browse the current menu and know when food or drinks are ready to collect.
Try marking an order ready in Kitchen or Bar, then switch to Waiter.
Table overview
Current menu
Pickup updates
Table 4 · Chicken sandwichPreparing
Table 4 · Iced lattePreparing
Make it your café
Your space. Your layout. Your way of working.
Upload your menu, a seating plan for the whole venue, permits and the other essentials your team needs. Then set up tables, stations and team permissions around the way you work.
Upload your menu
Add your dishes, categories and prices so the team starts with the right menu.
Upload your seating plan
Map every table and seating area into one shared floor layout.
Add venue permits & details
Keep permits and other essential venue documents together.
Manage your venue
Organize menus, item availability, roles, shifts and branches in one place.
The SERVILO ecosystem
One system. A place for everyone.
Staff
Tables and orders, close at hand.
Kitchen
A clear queue for every dish.
Bar
Drinks routed to the right station.
POS
Orders and billing in one view.
Manager
A clearer picture of the shift.
Insights
A foundation for better decisions.
SERVILO
Designed for real service, not just the back office.
From independent cafés to growing restaurant groups, SERVILO is designed around the people, places and handoffs that keep hospitality moving.
FAQ
Questions, answered.
What is SERVILO?+
SERVILO is a restaurant and café operating system designed to connect ordering, preparation, billing and management workflows.
Who is it for?+
It is designed for café and restaurant owners, managers and the teams working across their service.
Does it support Arabic and English?+
Bilingual Arabic and English workflows are part of the product direction. Ask us about current availability in your demo.
Can kitchen and bar receive orders separately?+
Routing food and drink to the appropriate station is part of the intended workflow. We can walk you through availability in a demo.
Can it support multiple branches and staff roles?+
Multi-branch operations and role-based access are part of the product direction. Tell us about your setup so we can discuss your needs.
How do I request early access?+
Share your venue details using the early-access form. We’ll contact the owner about availability and next steps.
Early access
Be among the first to serve with SERVILO.
Tell us about your café or restaurant. We’ll contact the owner about early-access availability and a setup that fits the team.
- A conversation about your workflow
- Early-access availability updates
- A chance to help shape better service
Prefer to speak to the team? Contact sales